Privacy Policy

Prado-Cartolinas da Lousã, SA, hereinafter PCL, is a Legal Entity registered at the Lousã Commercial Registry Office, with the unique registration and identification number of corporate entity 505 853 825, headquartered in Lugar do Penedo, parish and county of Lousã.

This document contains the PCL Privacy Policy, which applies to the PCL website, available at, but reflects PCL's attitude and commitment to the processing of Personal Data entrusted to us.

This Privacy Policy explains how PCL processes Personal Data that site users provide. PCL's privacy practices comply with PCL's Privacy Policy.

Before giving your personal data to PCL you should carefully read this Privacy Policy and confirm your acceptance in the specific field.

By accessing and using the PCL website, you are subject to the terms of the collection, use and disclosure of your personal data (information that may identify you) as provided in this Privacy Policy.

This Privacy Policy does not apply to the collection of data on third party websites to which the PCL Site may be linked. It is recommended that you read the privacy policy of each site you visit.

Data Controller

This website is owned by PCL (Prado-Cartolinas da Lousã, SA), VAT number 505 853 825, headquartered in Penedo, Lousã, which is the entity Responsible for Processing Personal Data that users provide through the website, available at, or by any other means.

The processing of personal data

Legitimacy of data processing

PCL makes available to Clients and website users (Data Subject) a set of information and services. PCL needs to collect and process a data set, including personal data, which are essential to the provision of services and inserted into a computerized database owned by PCL.

The availability of Personal Data is optional. However, if a Data Subject wish to benefit from the services provided on the website and / or receive information about the services and / or be contacted by PCL, they must provide their Personal Data and authorize their processing by completing all required fields of the applicable forms.

PCL will only process data for the purpose of sending commercial and marketing information if expressly authorized by the User.

Processed Data

In charge of processing your Personal Data, PCL collects the following personal data from the website Clients and Users: Name; Address; Telephone and Email address, without prejudice to other data that may be requested later for the purposes described in this Privacy Policy and / or subsequently when necessary.

The services provided by PCL are intended for legal entities or persons over the age of 18, so PCL does not collect or voluntarily process on its websites any information about minors that is not properly authorized and / or supervised by parents and / or representatives. By accessing the PCL websites and providing your data you state that you are over 18 years of age.

Purposes of processing data

The above personal data, provided by users, is processed by PCL for the following purposes:

(a) Provision of the various services available on the PCL websites or others you may have requested;

(b) legal compliance;

(c) Satisfy and respond to all requests from PCL website Users and thereby manage their relationship with PCL;

(d) for statistical purposes;

(e) for quality control;

(f) Submission of advertising information and communication.

PCL will only use the data for quality control purposes or satisfaction surveys with the authorization of the Data Subject. This consent may be withdrawn at any time.

If the Client / User gives his / her express consent in the required field in the registration form, PCL may use his or her personal data to send advertising and promotional information about offers, news, initiatives, events, promotions and newsletters from PCL and / or third parties. Please note that you may withdraw your consent to receive these advertising communications at any time by using the “Unsubscribe” link, available on all communications sent to you, by sending an email to the PCL Data Protection Officer to or by written letter addressed to the company. If you refuse to consent or withdraw your consent, PCL will be unable to inform you of initiatives, offers, news, advantages or financing that may be of your interest and / or to send you other commercial product information.

Under no circumstances will User Personal Data be used by PCL for the purpose of sending advertising communications without your express consent.

Data reporting to third parties and subcontractors

Clients and Users’ Personal Data will be processed by PCL employees and collaborators who are duly authorized to process them in the performance of their duties, those are functionally and contractually bound by the duty of confidentiality and to process Personal Data under the law and this Privacy Policy.

Clients and Users’ Personal Data may also be processed by PCL's subcontractors, who will process it according to instructions and on behalf of PCL, for example, for the purpose of maintenance and technical management of the IT system, audits or others. PCL requires subcontractors to comply with a number of obligations, including the right to adequately protect Users' Personal Data by ensuring their confidentiality and prohibition of the use of such data for any purpose other than those mentioned herein and / or User consents.

PCL does not transfer Clients and Users’ Personal Data abroad.

In any case, Personal Data may be disclosed, when required by applicable legal provisions, to judicial or police authorities or any authorities who may legitimately receive them in legal terms or for the exercise of PCL's legitimate interests, in which case PCL do not need Users consent.

Processing Data Conditions

PCL, as Responsible for Processing Personal Data provided by the website Clients and Users, complies with all applicable legal provisions regarding the processing of data collected by it. PCL guarantees the quality, accuracy, integrity and confidentiality of the data entrusted to it, as well as the legitimacy for its processing under legal terms, namely the lawfulness, security and confidentiality of the processing, the non-subsequent use of the personal data for purposes other than those stated at the time of collection, except with the express consent of its subject, and the retention of the data only for the necessary period to achieve the purposes that determined the collection / processing.

PCL has appropriate technical and organizational measures to protect PCL website Clients and Users’ personal data against accidental or unlawful destruction, accidental loss, modification, non-authorized disclosure and / or access. PCL uses appropriate systems and procedures to protect and safeguard the integrity of the provided Personal Data, so only authorized personnel may access the personal data during the course of their work and for the purposes indicated herein. Without prejudice, and to the fullest extent permitted by law, PCL shall not be held responsible for attacks or any unlawful acts by third parties.

Data retention

Under the law, PCL will only process Users’ Personal Data for the period necessary for its processing. At the end of this period, the data will be deleted or anonymized in order not to be identified.

Data may need to be retained for statistical purposes. Data will be anonymized in order not to identify their owners and will be retained indefinitely.

If and only when the law requires it and for determined purposes, PCL may have to retain your personal data for a longer period.

Data subject rights

PCL Clients and Users are granted all legal rights foreseen by law, namely the right to get confirmation that their data is being processed as well as all information related to such processing, to know the data source, recipients or the categories of recipients to whom the Personal Data has been or will be disclosed, the intended retention period of your Personal Data. PCL also ensures the exercise of rights of access, opposition and / or limitation, revocation of consent, portability, as well as the possibility of personal data updating, rectification or erasure by the respective data subject, under the law.

PCL will allow PCL website users to exercise their rights at all times in accordance with applicable law by writing to PCL.

PCL may be contacted at in order to clarify doubts, provide information, solve any issue or satisfy any request from the Data Subject to exercise his or her rights regarding the Processing of Personal Data by PCL.

Legitimate requests from Clients and Users will be fulfilled by PCL within thirty days. This period may be extended for a further thirty days, if absolutely necessary and upon submission of prior justification.

PCL treats Clients and Users’ Personal Data in accordance with current legislation. However, if someone understands that PCL does not comply with the law or has not respected their rights, they may fill a complaint with the National Data Protection Commission.

Browsing Data

PCL uses on its websites software and computer systems that collect, during its normal operation, some personal data (called log files), the streaming of this data is implicit in the use of Internet communication protocols.

This information is not collected to be associated with identified users; however, due to their nature, they may, through the data processing and integration held by third parties, allow the identification of users. Such information includes the IP addresses or computers’ domain names that users use to connect to the website, URI (uniform resource identifier) ​​addresses of the requested resources, the time of request, the method used to submit the request to the server, the file size obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.), and other parameters relating to the user's operating system and computer environment.

This data is used for the sole purpose of obtaining anonymous statistical information about website use and to verify that it is functioning properly.


The PCL website uses cookies to ensure it operates efficiently, to store information, such as your personal preferences when you visit the website, and to improve our service. Cookies are small text files that are sent to the user computer (usually to the browser) by the websites you visit and are stored for later retransmission to the websites during subsequent visits. This may include a simple popup or links to services that are provided.

You can turn off your cookies in your browser options or by changing the Anti-Virus program tools. However, this may change the way you interact with this or other websites, which may affect or prevent you from signing in to programs or pages on our and / or other networks.

To find out which cookies are used on our Website, how to disable them and / or refuse consent, or for other information, you should consult the cookie policy available here or email the Data Protection Officer:

Privacy Policy Acceptance

PCL is subject to current legislation and is bound to comply with this Privacy Policy.

Without prejudice, PCL reserves the right to change its Privacy Policy without prior notice. Any changes to the Privacy Policy will be posted on the website and the user is advised to consult this document regularly. The version published on the website is the one currently in force.

If you do not agree with this Privacy Policy, please do not provide your personal information. However, we warn you that the services provided on the PCL website is limited to the provision of your Personal Data, without which you will not be able to benefit from the services provided.

More detailed information on personal data protection can be obtained by consulting the applicable legislation, in particular Regulation (EU) 2016/679 of the European Parliament and European Council, from 27th April 2016.

Last Updated: May 2018

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